go! Customer Q&A;

1. How is the go! Mokulele joint venture affected?
Regional jet service for the go! Mokulele joint venture is provided by Mesa Airlines under a flight services agreement. The joint venture itself is its own separate entity and is not included in this filing. go! Mokulele will continue to operate its full flight schedule.

2. Is go! Mokulele operating its full flight schedule?
Yes. The go! Mokulele flight schedule is unaffected by this filing.

3. Is go! Mokulele going out of business?
No, go! Mokulele’s majority shareholder, Mesa Air Group, intends to restructure its finances and emerge from Chapter 11 equipped for long term success. Mesa provides regional jet service to go! Mokulele under a flight services agreement. Mesa intends to fully honor its commitments in the flight services agreement.

4. Can I still seek refunds and changes to my tickets?
Yes, go! Mokulele will continue to honor the terms and conditions covering all tickets sold, including refunds and changes.

5. Will I still earn Frequent Flier Miles?
Yes, all go! Mokulele passengers are eligible to earn Frequent Flier miles for award tickets.

6. Can I still redeem Frequent Flier Miles for travel?
Yes. The terms and conditions governing the Frequent Flier program are in full effect.

7. Will you be selling go! Mokulele?
There are no plans to sell the go! Mokulele joint venture. This is simply a financial restructuring, Mesa will remain the joint venture’s majority shareholder.

8. Is Mesa Air Group for sale?
No. The Company intends to restructure its operations and emerge from Chapter 11 equipped for long term success.

9. What are the benefits of Chapter 11?
Fairness: Chapter 11 provides a level playing field for creditors and the Court is there to ensure fairness and that the laws are honored. For example, all creditors receive notice of any action the Company takes that might impact them or limit their rights.

Management Remains in Control: Chapter 11 permits Mesa’s management to remain in control of the business and guide the business decisions through the restructuring. While the judge oversees the proceedings, he or she does not make the Company’s business decisions.

Versatility: Chapter 11 is a tool used by companies to make changes to their operations or financial structure that might not be available outside of the bankruptcy process. Companies have the freedom to select a plan for emergence that is in the best interest of the Company and its creditors.

10. Will the current management team stay in place?
Mesa’s management team is actively engaged and committed to the Company and intends to guide its emergence from Chapter 11 and return to sustained profitability.

11. Is Mesa or any of its business units going out of business? Will there be a liquidation?
Absolutely not! This is a reorganization, not a liquidation. Chapter 11 is a legal mechanism for a court-supervised reorganization or restructuring of a company’s obligations.

12. Why did Mesa file for Chapter 11?
Over the past two years, we have worked closely with our lessors, creditors and other constituents to restructure our financial obligations. These efforts have led to the elimination of over $160 million of debt obligations, the return of a number of aircraft, and the restructuring of inventory management and engine overhaul agreements. We are nonetheless faced with an untenable financial situation resulting primarily from our continued lease obligations on aircraft excess to our current requirements.

After careful consideration, the Company determined that a Chapter 11 filing provides the most effective and efficient means to restructure with minimal impact on the business and our customers. This process will allow us to eliminate excess aircraft to better match our needs and give us the flexibility to align our business model to the changing regional airline marketplace, ensuring a leaner and more competitive company poised for future success.

13. Where can I find more information?
More information about Mesa’s Chapter 11 filing is available online at:
www.mesa-air.com/restructuring.