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Hawai'i is known for its aloha and visitor satisfaction.
go!
Customer Care makes the same it's priority. We are committed to providing you with
quality customer service and support. Please contact us if you have a
comment or a complaint. We want to hear from you!
Reservations, Flight Information and Reconfirmations:
Please Call (888)-IFLYGO2 or (888) 435-9462 from 6am - 8pm Hawai'i Time
Reservations made via the reservations call center are subject to a $15 booking
fee.
go! Customer Care:
For Compliments or Complaints, the go! Customer Care office is open to assist you. Please click here to submit a compliment or complaint
to our Customer Care Team. You may also contact Customer Care by phone at (888) 435-9462 (Monday-Friday,
5am-5pm Hawai’i Standard Time) or email us at customercare@iflygo.com.
For Customer Service issues, please call (888) 435-9462, email customercare@iflygo.com, or mail to:
Mesa Air Group, Inc.
410 N. 44th Street, Ste. 700
Phoenix, AZ 85008
Customer Service for go! Air/Hotel/Car packages:
Please Call: (808) 792-3475
Monday - Friday: 8:30am - 5:00pm (Hawai'i Time)
Saturday: 9:00am - 1:00pm (Hawai'i Time)
Marketing and Promotions:
Ronald Hee - Ronald.Hee@iflygo.com
Group Travel Inquiries (10 or more people):
Please Call (888) 435-9462 or email groups@iflygo.com
go!Miles Member Inquiries:
Please Call (888) 435-9462 or email gomiles@iflygo.com
For Media or Advertising Inquiries:
Please contact Wind On Water Communications - Anna Covert (wowanna@windonwater.com)
International Customers:
For international customers needing assistance with completion of
bookings and credit card payments,
please call (505) 326-4470
between the hours of 0600 - 2000 Hawai'i Standard Time.
go! Baggage Service Inquiries:
Please Call (888) 435-9462.
For the status on delayed or missing luggage, please contact the baggage counter at which your claim was filed:
| Honolulu, O'ahu: | (808) 838-7967 |
| Lihu'e, Kaua'i: | (808) 245-0052 |
| Hilo, Big Island: | (808) 933-1113 |
| Kona, Big Island: | (808) 331-8754 |
| Kahului, Maui: | (808) 871-1701 |
Mokulele Airlines Baggage Service Inquiries:
For any customer care or baggage inquiries on Mokulele Airlines please contact them directly: