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Hawai'i is known for its aloha and visitor satisfaction. go! Customer Care makes the same it's priority. We are committed to providing you with quality customer service and support. Please contact us if you have a comment or a complaint. We want to hear from you!

Reservations, Flight Information and Reconfirmations:
Please Call (888)-IFLYGO2 or (888) 435-9462 from 5am - 8pm Hawai'i Time
Reservations made via the reservations call center are subject to a $25 booking fee.

Customer Care:
For compliments or concerns, please contact us by email at:
Or by mail at:

Mesa Air Group, Inc.
Attn: Customer Care
410 N. 44th Street Suite 700
Phoenix, AZ 85008

Customer Service for go! Air/Hotel/Car packages:
Please Call: (808) 792-3475
Monday - Friday:  8:30am - 5:00pm (Hawai'i Time)
Saturday:  9:00am - 1:00pm (Hawai'i Time)

Group Travel Inquiries (10 or more people):
Please Call (888) 435-9462 or email

go!Miles Member Inquiries:
Please Call (888) 435-9462 or email

International Customers:
For international customers needing assistance with completion of bookings and credit card payments,
please call (505) 326-4470 between the hours of 0600 - 2100 Hawai'i Standard Time.

go! Baggage Service Inquiries:
Please Call (888) 435-9462.
For the status on delayed or missing luggage, please contact the baggage counter at which your claim was filed:

Honolulu, O'ahu:(808) 838-7967
Lihu'e, Kaua'i:(808) 245-0052
Hilo, Big Island:(808) 933-1113
Kona, Big Island:(808) 331-8754
Kahului, Maui:(808) 871-1701

Mokulele Airlines Baggage Service Inquiries:
For any customer care or baggage inquiries on Mokulele Airlines please contact them directly:

Oahu:(808) 426-7070
Hawaii:(808) 326-7070
Lanai, Molokai:(866) 260-7070